PARTNER ADMIN GUIDE
Configure email domains
Route users from recognised company domains to the tenant's SSO configuration.
Partnership administrator4 min read
Scope: individual tenant
Verified and unverified domains
Email domains associate company email addresses with the tenant's SSO configuration.
- Unverified domain
- Users from the domain can be routed to SSO, but domain ownership has not been confirmed.
- Verified domain
- The required DNS record has been published and confirmed. Depending on the tenant configuration, users from the domain may self-onboard.
Add and verify a domain
- 1Configure and activate SSO first.
- 2Open Access → SSO & users → Domains.
- 3Enter the customer's email domain, such as acme.com.
- 4Select Add domain.
- 5Save the domain list.
- 6Start domain verification.
- 7Copy the generated DNS TXT record.
- 8Ask the customer's domain administrator to publish it.
- 9Verify the domain again after DNS propagation.
Email domains are not web domainsEmail domains are used for identity routing. They are not the same as the custom web domain used to access the branded Designer. See branding and custom domains.
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