PARTNER ADMIN GUIDE
Configure SCIM provisioning
Connect an identity provider for directory provisioning and synchronise tenant users.
Partnership administrator5 min read
Scope: individual tenant
What provisioning covers
SCIM provisioning enables a customer identity provider, such as Microsoft Entra ID or Okta, to create and update users in the tenant directory.
- Inbound SCIM provisioning
- Use the SCIM base URL and a generated token to connect the customer's identity provider.
- User synchronisation
- Pull tenant users from the connected identity service manually or on the platform schedule.
Connect an identity provider
- 1Open Access → SSO & users → Provisioning.
- 2Copy the SCIM base URL.
- 3Enter a descriptive token label, such as “Customer Entra ID”.
- 4Generate the provisioning token.
- 5Copy and store the token securely when it is shown.
- 6Configure the customer identity provider using the SCIM URL and token.
- 7Use Sync now to test user synchronisation.
- 8Enable scheduled auto-sync where appropriate.
Treat SCIM tokens as secretsDo not place them in documentation, screenshots, source control or unsecured messages.
Related guides
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