GreenticGreentic / Partner

PARTNER ADMIN GUIDE

Get started as a partner administrator

As a partner administrator, you manage your partnership and the customer tenants that belong to it. This guide explains the Greentic hierarchy and the recommended order for setting up a new customer environment.

Partnership administrator5 minutes

Partnerships and tenants

A partnership represents your organisation in Greentic. It contains shared settings, administrators, branding, templates and member tenants.

A tenant represents an individual customer, business unit or isolated environment. Each tenant has its own identity, access controls, environments, AI capabilities, guardrails and usage.

Greentic
└── Your partnership
    ├── Customer tenant
    ├── Customer tenant
    └── Internal tenant
Scope of a partner administratorPartner administrators manage their own partnership and its member tenants. They do not administer the entire Greentic platform.
Your partnership is the parent organisation from which you manage member tenants, administrators, branding and shared resources.

Manage customer environments

The Tenants page lists every tenant managed by your partnership. From here, you can create tenants, review their plans and status, search by name or slug and open their configuration.

Each tenant is an isolated customer or internal environment managed by the partnership.
Create and manage tenants

Configure each tenant independently

Each tenant has its own overview and configuration areas. Partner administrators can manage deployment environments, branding, features, access, AI providers, guardrails and billing independently for each tenant.

The tenant overview provides access to identity, deployment, access, AI, governance and billing settings.
Overview
Review status, plan, Designer URL and health.
Configuration
Manage environments, branding and features.
Access
Configure sign-in, SSO, teams, roles, domains, provisioning and users.
AI & Tools
Connect providers, OAuth apps, extensions, MCP servers and external tools.
Guardrails
Create and enforce policies for tenant activity.
Billing
Review credits, usage, spend and wallet configuration.

Recommended setup journey

  1. 1Review your partnershipConfirm the partnership identity, member tenants and administrators.
  2. 2Create the customer tenantEnter its name and slug, choose a plan, upload a logo and select a primary colour.
  3. 3Review the tenant overviewConfirm the tenant status, Designer URL and health.
  4. 4Configure an environmentChoose Greentic-hosted deployment or a supported customer cloud.
  5. 5Configure accessEnable password login or configure SSO, users, teams and roles.
  6. 6Connect AI and toolsAdd the required AI providers, APIs, MCP servers and extensions.
  7. 7Configure guardrailsApply governance and policy controls before production use.
  8. 8Add credits and review usageFund the tenant and monitor consumption.
  9. 9Open Greentic DesignerUse the tenant’s Designer URL to start creating solutions.

Quick links

Create a tenantConfigure brandingAdd an environmentConfigure accessConnect AI and toolsReview billing